withHuman

WithHuman adds a layer of “manual approval” to AI entities. It intercepts requests before the entities proceed with their operations: routine tasks are automatically approved or denied according to established rules, while more significant actions such as payments, refunds, or data deletions require human intervention to be approved or rejected.

For example, by setting a rule that refunds over $20 must be reviewed manually, the customer service chatbot can handle smaller refund requests with confidence, while larger transactions are automatically routed to human operators. This solution is open-source and does not rely on any specific framework; it is based on open standards. It is ideal for teams that want their chatbots to be truly effective in their tasks but are still reluctant to fully delegate control.