Stonly provides contextual guidance and knowledge bases for customer service and agents.
What is the Stonly AI Chrome extension/plug-in?
Stoney is a platform designed to provide contextual guidance for any web page. It allows users to embed Stoney widgets into web pages in order to create step-by-step guides, decision trees, AI-generated responses, automated processes, instructional sequences, checklists, and knowledge bases – all of which can be useful for both agents and clients. The platform also includes tools such as a CSS selector picker and a wizard that assist users in building these guidance systems.
How to use the Stonly AI Chrome extension/plug-in?
Users can insert Stonly widgets on any web page to obtain contextual guidance. The platform also allows users to select elements from a page using CSS selectors and to use wizards to create such guidance.
The core functions of the Stoney AI Chrome extension/plug-in
Context-guided widget
CSS Selectors
Guided Construction Wizard
Step-by-step guidance
decision tree
Answer provided by artificial intelligence
automation
teaching process
checklist
knowledge base