AI customer service agent for Help Scout that drafts replies for support tickets.
What is SupportAgent.ai?
SupportAgent.ai is an AI-powered customer service assistant designed specifically for Help Scout. It connects to your Help Scout account and uses previously sent emails as a knowledge base to generate responses to support tickets. It automatically creates draft replies to support tickets in your Help Scout email inbox.
How to use SupportAgent.ai?
Connect your Help Scout account to SupportAgent.ai. This AI will use the emails you have previously sent as training data and use them to generate responses for new support requests.
The core features of SupportAgent.ai
Automatically generate draft responses for Help Scout tickets.
Use the previous emails as a knowledge base.
AI-driven response generation