Frigade

Frigade provides native AI-based product guidance and customer support. Its core product is the Assist API – this tool enables an intelligent component already integrated into your product to be transformed into a true “expert” in that product. As a result, users’ questions can be resolved directly within the current user interface, without the need to visit a help center or submit a ticket.

The difference between it and ordinary Q&A robots lies in the fact that this intelligent entity learns by actually using the product. It can answer questions, guide users through entire operational processes, and even complete tasks on their behalf directly. Developers only need to connect an API; there is no need for separate model training or knowledge base maintenance. This solution is ideal for SaaS companies and development teams, especially for products that have generated extensive documentation but still fail to help users find the answers they need. It operates on a pay-per-use basis and offers a free trial quota.