Claude sent a compensation to paying users: Pro, Max, Ultra and Team users each received a free full reset, and all models and all usage limits were cleared and recalculated.
The collection location is in "Settings > Usage", or you can directly visit clau.de/reset. Valid until December 10th at 2pm Pacific Time, and will be void upon expiration.
The official statement admitted two things. One is that there have been a few recent issues that have caused limits to be depleted faster than expected. Second, the previous reset for Fable had no effect on users who had used up the weekly quotas of all models, which meant that it did not reach the group of people who needed it most.
This month, Claude's dosage issue is indeed not stable. First, the 5-hour window was canceled and changed to weekly quota, and then Fable 5.2 was launched. Heavy users reported that the quota dropped faster than before. The "20 times usage" of the Max package is 20 times what it is, and it went to court.
The one-time reset is a gesture, but it does not answer what users really want to know: how many tokens are a weekly quota, and how to convert it into different models. As long as this number is not transparent, there is no way to check "consumption exceeds expectations" by yourself, and you can only wait for the official to admit it.
How to use this reset more cost-effectively:
Don't rush it. It is a one-time use and resets your entire current limit. Save it for the day when you're really stuck and have something urgent to do.
Make a note of the deadline. If you don’t use it after December 10th, it will be gone. You can set a calendar reminder to use it around December 8th or 9th when the quota is at the bottom.
Team users, please note that resets are issued for each user and are not shared across the entire team.