Website Live Chat and AI Customer Service Chatbot
Chatway is a website live customer support tool that combines live chat, an AI support bot, and an agent workspace. It lets you see who is browsing your website in real time and proactively start conversations, lets AI automatically reply to common questions, and supports automated workflows and various third-party integrations.
The newly launched Chatway MCP lets ChatGPT and Claude directly handle customer support tickets via MCP. It offers a free plan and is ideal for SMBs and independent store sellers looking to quickly set up online customer service.