AI platform for Amazon & Shopify sellers to understand customers, research products, and improve service.
What is VOC AI?
VOC.AI is an AI-powered platform designed to assist Amazon and Shopify sellers in understanding customer needs, conducting product research, and streamlining customer service. It utilizes GPT4 turbo for interactions with customers, draws on past conversations and website information to answer customer queries, and integrates seamlessly with email systems, Zendesk, Shopify, and real-time chat tools. Additionally, VOC.AI provides tools for conducting VOC analysis, sentiment analysis, competitive research, and in-depth customer profiling.
How to use VOC AI?
VOC AI can be used to create an AI chatbot that learns from past interactions and website data in order to answer customer questions. It also provides tools for analyzing customer reviews, identifying market opportunities, and utilizing sentiment analysis as well as AI/ChatGPT technologies to develop successful products.
The core functions of VOC AI
AI chatbot for customer service
VOC analysis
Emotional analysis
Competitive analysis
Customer analysis
Product research
social listening
AI list optimization
AI translation