AI-powered guest communication hub for hotels to automate communication and increase bookings.
What is HiJiffy?
HiJiffy is a customer communication platform that helps hotels, resorts, and inns generate more direct bookings and additional sales opportunities. It automates interactions with guests through various channels such as websites, social media, and WhatsApp, enabling it to respond to over 85% of guests’ inquiries in real time. HiJiffy streamlines the entire customer journey, from booking to check-out and beyond, making the process faster and more convenient. At the same time, it utilizes AI technology to automate repetitive tasks, thereby reducing the need for manual efforts.
How to use HiJiffy?
HiJiffy integrates seamlessly with your existing systems, enabling centralized management, automation, and tracking of interactions with customers. It can be installed quickly, with HiJiffy taking care of the entire installation process. Its user-friendly backend system allows you to easily manage communications with clients, customize the appearance and behavior of chatbots, and adjust workflows to best suit your sales processes.
The core features of HiJiffy
An AI-powered virtual assistant that provides answers to common questions.
Reservation assistance based on chat conversations
Automated welcome message
Digital check-in and check-out
On-site Request Management
Additional sales and cross-selling initiatives
Satisfaction survey
Guest Reviews Campaign
One inbox that integrates all communication channels