AI-powered platform for automated customer research and usability testing.
What is Odaptos?
Odaptos is a SaaS platform that utilizes AI to automate customer research efforts. It enables user testing via video conferences and employs AI to detect emotions, thereby providing in-depth insights into users’ needs and behaviors. Odaptos helps companies enhance their digital products by analyzing users’ emotional responses. It offers various tools, including an emotion-based video player, automatic transcription capabilities, user recruitment aids, a System Usability Score (SUS) tool, and an intelligent chatbot named Oda, all designed to streamline the process of user testing.
How to use Odaptos?
Users can plan their user testing by predefineding test scenarios on Odaptos. This platform facilitates the analysis of results and allows for the segmentation of outcomes based on established criteria. Additionally, users can utilize annotation tools during the testing process to promptly mark important moments. After the interviews, the platform analyzes facial expressions to provide a detailed understanding of the users’ emotions, and it also evaluates the tone and subtle nuances in their communication, thus offering a comprehensive view of their emotional state.
The core features of Odaptos
Automated customer research using AI
Conduct user testing via video conference.
Emotional Detection and Analysis
An emotional-based video player
Automatic transcription
User Recruitment Tool
System Availability Score (SUS)
Intelligent chatbot (Oda)
Emotional analysis