AI-powered customer research tool for fast insights from customer feedback and interview analysis.
What is Insight7?
Insight7 is an artificial intelligence-powered customer research tool that assists product developers and teams in quickly understanding their customers, identifying priority issues, and detecting opportunities. It can generate insights from customer feedback sources such as surveys, Net Promoter Scores (NPS), and interviews, and analyze them promptly. This enables users to gain a visual understanding of customer concerns, pain points, and emotions, thereby saving considerable time that would otherwise be spent on manual data analysis. Insight7 automatically processes interview data in video, audio, or text format to extract accurate insights, thereby supporting informed decision-making.
How to use Insight7?
Upload audio, video, or text files containing customer interviews or feedback. Insight7 will automatically transcribe and analyze the data, extracting key insights, topics, and emotions. The results can be visualized through journey maps and charts, and reports can also be generated accordingly.
The core features of Insight7
Artificial intelligence-driven interview analysis
Automatic transcription in over 60 languages
Key insights extraction
Sentiment analysis
Report generation
Data visualization (journey maps, charts)
Batch data analysis
Personal Identifiable Information (PII) masking
Call analysis