Real-time voice AI customer support to retain customers and drive growth.
What is Altnativ?
Altnativ offers real-time voice AI-based customer support solutions that are available for both on-premises and cloud deployment. Its focus is on retaining loyal customers and driving business growth by providing enterprise-grade dialogue AI solutions for teams of any size. This platform is designed to eliminate long wait times and repetitive inquiries, ensuring fast responses, significant cost savings, 24/7 availability, and seamless human-machine interaction. Altnativ’s solutions can be scaled from serving 100 customers to accommodating 100,000 customers, thereby ensuring smooth and efficient customer interactions at all times.
How to use Altnativ?
Interact with AI through online demonstrations and conversations available on the website. Select use cases such as making appointments or using MedAlert to experience the capabilities of this technology.
The core functions of Altnativ
Personalized and user-friendly AI assistants
Dedicated infrastructure
WhatsApp Call
Voice analysis integration
Robot Process Automation
Customer Feedback/Voice of the Customer (VoC)
Remote work capability
Call analysis
Intelligent IVR
Business Intelligence Dashboard
Third-party integration
Skill-based routing
API integration with all major CRM systems