AI customer support chatbot for rental hosts, providing 24/7 guest support.
What is Bigsib?
Bigsib is a conversational AI customer support chatbot specifically designed for property owners in the rental industry. By leveraging the support documents and property details provided by these owners, Bigsib is able to provide accurate responses to guests' inquiries. Acting as an AI concierge for hotels and short-term rentals, Bigsib automates customer support processes, ensuring 24/7 availability.
How to use Bigsib?
Bigsib can be integrated with popular platforms, allowing your support team to use the content you provide to answer guests’ questions. You can set up manual approval processes for responses and schedule when Bigsib should intervene. Additionally, it is capable of analyzing properties listed on platforms like Airbnb and VRBO to understand their facilities and check-in procedures.
The core functions of BigSib
AI-powered customer support
Automatic response generation
Integration with popular rental platforms
Customizable knowledge base
Scheduled support availability
Manual review in response