AI-powered customer self-service platform for in-app support and streamlined issue resolution.
What is Inline Help?
Inline Help is a customer self-service platform powered by artificial intelligence, which connects your knowledge base with in-app assistants. It is capable of generating support content in real time, providing instant explanations, interactive tooltips, chatbots, simplified ticket responses, and comprehensive search functions—all within a single, compact component. Its aim is to revolutionize customer support through its AI-driven knowledge base, thereby greatly simplifying problem-solving processes and enhancing the overall user experience.
How to use Inline Help?
Connect your knowledge base to Inline Help to create an in-app assistant. Users can click on any part of the website to obtain instant insights, get immediate responses from chatbots, submit tickets, and access the knowledge base.
The core functions of Inline Help
In-depth understanding of the application's internal context (explain this part)
Real-time intelligent chatbot responses
Unified support for widgets
Context Knowledge Base
Worry-Free Ticket Form
Continuously improve the knowledge base based on feedback from AI.