AI-powered customer service software and helpdesk for support teams and small businesses.
What is Desku?
Desku is an artificial intelligence-powered customer service software and modern helpdesk designed to assist support teams and small businesses. It integrates customers' conversations via real-time chat, email, and social media into a single inbox, automatically responds to common questions, and provides faster support.
How to use Desku?
Desku consolidates customer interactions into a single, unified inbox. It utilizes AI chatbots to provide automated responses, manage ticketing processes, create knowledge bases, and integrate with various e-commerce platforms and communication channels.
The core functions of Desku
AI chatbot (EVA)
Shared inbox
knowledge base
ticketing system
Workflow automation
real-time chat
Full-channel support