Tiledesk
An AI-powered platform designed to automate work processes and provide customer service through multiple channels.
Introduction
AI-powered platform for automating workflows and customer service across channels.
What is Tiledesk?
Tiledesk is a platform designed to automate work processes, operations, and customer service through AI agents. It combines free real-time chat functionality with open-source chatbots to enhance return on investment. Additionally, it integrates with platforms such as WhatsApp and Facebook Messenger, providing a unified inbox for all communications. Tiledesk enables businesses to create their own AI agents to automate customer support and internal processes, thereby improving interactivity and efficiency and promoting growth—all without the need for coding and with full scalability.
How to use Tiledesk?
Tiledesk allows you to create custom AI agents using a visual builder, or train these AI systems by leveraging knowledge bases. You can integrate them with your existing systems and communication channels to automate customer support, internal processes, and other workflows.
The core features of Tiledesk
AI agents used for customer service and internal processes
A code-free visual AI builder for creating custom AI workflows.
Integration with channels such as WhatsApp and Facebook Messenger
A knowledge base used for training AI agents
Multi-channel support
Real-time chat widget
Dialogue-based ticketing system
A code-free visual AI builder for creating custom AI workflows.
Integration with channels such as WhatsApp and Facebook Messenger
A knowledge base used for training AI agents
Multi-channel support
Real-time chat widget
Dialogue-based ticketing system
Visits：16
Updated：2026-11-07
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