BackOps.ai automates logistics and supply chain operations using AI to improve efficiency and reduce manual work.
What is BackOps.ai?
BackOps.ai simplifies logistics operations by automating order processing, cargo tracking, and issue resolution. It connects systems with carriers to reduce manual efforts, speed up response times, and enhance efficiency. BackOps.ai acts as an AI operator for logistics and supply chain teams: it reads emails, submits claims, updates systems, and resolves problems—all without the need for coding or any delays, only efficient automation.
How to use BackOps.ai?
Connect your system and communication channels to BackOps.ai. Configure your Standard Operating Procedures by providing PDF, text files, or MP3 files. Once this is done, Relay will automatically execute routine tasks based on the rules and SOPs you have defined, and will escalate to human intervention when necessary.
The core features of BackOps.ai
Automated order processing
Cargo tracking
Problem-solving
Reading and processing emails
Claim submission
system update
Task execution based on SOPs
Automatically upgrade to manual processing.