Feature mining platform that analyzes user feedback to drive product growth.
What is ChoiceChaser?
ChoiceChaser is a feature mining platform that aggregates and analyzes user feedback from various sources, such as tickets, conversations, surveys, emails, and chats. It extracts valuable insights, understands user needs, and helps determine which features can contribute to growth. This application continuously monitors posts on Reddit, Twitter, and other websites, filters out irrelevant content, and notifies you whenever relevant posts appear.
How to use ChoiceChaser?
ChoiceChaser integrates with your existing tools, such as Zendesk and email systems. It uses AI to analyze user conversations and extract key insights as well as feature requests. These insights are then compared with your current list of available features to identify any gaps or unmet needs. Finally, the platform provides prioritized recommendations to help you make data-driven decisions regarding which new functions to develop next.
The core functions of ChoiceChaser
Aggregate data from Zendesk, emails, and other conversation records.
Insights obtained through the use of AI to automatically identify potential features present in user conversations
Feature matching: Comparing the extracted requirements with the existing list of features.
Prioritize features based on frequency, urgency, and their consistency with the overall roadmap.