NovaTalks
A multi-channel customer service platform integrated with AI chatbots to enable efficient customer communication and sales.
Introduction
Multichannel customer care platform with AI chatbots for efficient customer communication and sales.
What is NovaTalks?
NovaTalks is a multi-channel customer service platform that allows companies to communicate with customers through messaging apps. It provides a shared inbox equipped with an AI chatbot to automate conversations, improving support team efficiency and driving sales. The platform supports multiple channels such as Viber, Instagram, WhatsApp, Facebook Messenger, Telegram, Apple Messages for Business, Twitter, Line, and website live chat. It offers features such as personalized chatbots, data storage and reporting, big data text analysis, IVR integration, quality assessment, and customer group management.
How do I use NovaTalks?
Companies can sign up for a 7-day free trial to test the platform. They can connect their own social channels, set up personalized chatbots, and manage customer inquiries from multiple channels in a single dashboard. The platform also offers a demo version for exploring all features and tools.
Core features of NovaTalks
Omnichannel platform
AI chatbots for automation
Shared inbox
Big data text analysis
Quality assessment
Data Report
Customer group management
AI chatbots for automation
Shared inbox
Big data text analysis
Quality assessment
Data Report
Customer group management
Visits：10
Updated：2026-11-07
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Which membership services on my phone are automatically deducting fees from my account? Is the password for my main email address the same as that used on other websites? In the rental contract, when exactly will the deposit be refunded? Each of these issues, taken separately, is not particularly complicated. However, without anyone reminding you, it’s very easy to make mistakes. Today, I’d like to share a GitHub repository with 60.5k stars…
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