Product analytics for AI text interfaces, finding patterns in user text interactions.
What is Tidepool?
Tidepool is a product analysis platform specifically designed for AI-based text interfaces. It helps businesses understand how users interact within text-based applications by uncovering patterns within unstructured text data. This enables companies to identify the ways in which users actually use their products, the topics they discuss, and those operations that can be automated or converted into convenient shortcuts. As a result, businesses are able to make more informed product-related decisions.
How to use Tidepool?
Integrate Tidepool with existing data infrastructure solutions (such as SDKs, CDP systems, or reverse ETL tools). Tidepool will then automatically classify user interactions, track trends, and link textual information to relevant product metrics. You can explore the data through a visual interface, conduct in-depth analyses of conversations, and gain valuable insights—all without having to write any SQL code or perform any manual programming tasks.
The core functions of Tidepool
Automated, embedded insights
An intuitive visual interface for data exploration
Automatic classification of user interactions
Trend tracking of user activities
The correlation between text attributes and product metrics