AI platform to extract insights from user feedback data and create dashboards.
What is the Feedback Navigator?
Feedback Navigation is an AI-driven platform designed to help businesses quickly extract valuable insights from user feedback data. It enables business owners, property managers, product teams, and consultants to organize user feedback into meaningful dashboards within just a few minutes, by utilizing AI and built-in data sources. The platform supports the retrieval of customer feedback from platforms such as Trustpilot, Booking.com, and Yelp; it also allows users to upload CSV files or utilize data through APIs. Its features include the ability to create custom categories, perform sentiment analysis, detect specific types of requests, set up customized workflows via Webhooks, and export data in CSV format.
How to use Feedback Navigator?
Users can connect to data sources such as Trustpilot, Booking.com, and Yelp, or upload CSV files. The AI then analyzes the received information, allowing users to define custom categories, perform sentiment analysis, detect specific requests, and set up customized workflows.
The core functions of Feedback Navigator
Built-in data source
Custom category
Emotional analysis
Request for detection
Custom workflow via Webhook
CSV export